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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neil Cetrangolo

Neil Cetrangolo

February 17, 2026

5  out of  5
rating by Neil Cetrangolo
"Great people, amazing service. Highly recommend!!"
We responded:
"I'm really happy to hear that you had a great experience with us, Neil! Our team strives to provide top-notch service, and it's fantastic to know we hit the mark for you. Thanks for recommending us and putting your trust in us for your insurance needs!"
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Janet Rude

February 17, 2026

5  out of  5
rating by Janet Rude
"Colton Bickle has recently taken over as the agent of our State Farm office in Napa following the sad loss of life to our previous agent whom we had loved. Although we haven’t yet met Colton Bickle, I have to say that Samantha and the other ladies in our State Farm office have always taken fabulous care of our account, both before and following the loss of our previous agent. I hope to meet our new agent, Colton Bickle, sometime soon, yet feel confident that our insurance needs continue to be well-handled."
We responded:
"I appreciate you sharing your experience, Janet. I'm grateful to have such a dedicated team like Samantha and the rest of the crew here to continue providing the excellent service you've come to expect. I look forward to the opportunity to meet you in person soon and continue supporting your insurance needs with the same care and commitment."
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Elizabeth Glenn-O’Dell

February 11, 2026

5  out of  5
rating by Elizabeth Glenn-O’Dell
"The entire staff is customer service oriented. Great follow up!"
We responded:
"I'm really glad to hear that you had a positive experience with our team, Elizabeth. We always strive to ensure our customers feel supported and valued, so it’s wonderful to know our follow-up made a difference for you. We appreciate your trust in us for your insurance needs!"
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Christian flynn

February 10, 2026

5  out of  5
rating by Christian flynn
"We really appreciate State Farm's coverage, especially in these times, and Colton has reached out with straight forward communication. Thanks again."
We responded:
"I'm really glad to hear that you're happy with our coverage and communication, Christian, we strive to make things as clear and straightforward as possible. We are grateful for your trust in us for your insurance needs!"
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Dave Emerson

February 9, 2026

5  out of  5
rating by Dave Emerson
"Very customer Oriented, Very eager to take care of any customer's issues, I highly recommend them"
We responded:
"I'm thrilled to hear that you had such a positive experience with us, Dave! Taking care of our customers' needs is what we're all about, and it's great to know that our efforts made a difference for you. Your recommendation and trust in us for your insurance needs means a lot."
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CL Canevari

February 4, 2026

5  out of  5
rating by CL Canevari
"Responsive attention from one's insurance agent is super important. I really appreciate the prompt and caring attention that I receive from Colton and his team. So happy to work with this State Farm office! Thank you!"
We responded:
"It's great to hear that you've had such a positive experience with our team! We always strive to provide prompt and caring attention because we know how important it is to you. We're thrilled to have the opportunity to work with you and appreciate your trust in our State Farm office."
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Edgar Bennett

February 4, 2026

5  out of  5
rating by Edgar Bennett
"Needed help with important documents several of which needed to be transmitted to members of the State Farm team. The task was graciously accomplished in a minimal amount of time. I felt at all times like a valued client. I really appreciated the ease with which service was provided. Thank you Colton Bickle."
We responded:
"I'm really glad to hear that you felt valued and well taken care of during your recent experience with us, Edgar. It's our goal to make things as seamless and efficient as possible for our customers, and I'm happy that we were able to assist with your important documents quickly. Thanks for trusting us our State Farm office with your insurance needs!"
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Krishna

January 26, 2026

5  out of  5
rating by Krishna
"Colton is fantastic and trustworthy! Easy to work with and personable. Information was timely and accurate with full explanation!"
We responded:
"I'm really glad to hear that you had a positive experience, Krish! It means a lot to know that you found the information timely and explanations clear. I strive to make the insurance process as smooth as possible. Thanks for choosing us!"
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Davit Sulam

January 13, 2026

5  out of  5
rating by Davit Sulam
"We’ve been State Farm clients for more than 20 years. We are very pleased with our service from this office. Samantha and Angela are always professional & very helpful. It’s refreshing to get great customer service, give them a call you’ll be glad you did."
We responded:
"I'm thrilled to know that you've been happy with our service for over 20 years, Davit. Samantha and Angela are indeed gems, and I'm proud to have them on our team. Thanks for your continued trust in us!"
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Adam Bragg

January 8, 2026

5  out of  5
rating by Adam Bragg
"Gratefully patient with all my questions and saved me a good amount of money with the precise coverage I wanted."
We responded:
"I’m really glad to hear that we could help you out with your coverage and save you some money too, Adam! Answering questions is a big part of what we do, so it's great to know you felt supported throughout the process. We are grateful for your trust in us for your insurance needs!"
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Tony

January 8, 2026

5  out of  5
rating by Tony
"I've been with State Farm over 30 years and have had my share of agents. Colton was recently assigned as my new rep and although he's only been with me for a few months, I can verify that he's outperformed everyone else I've had at this stage. Most recently he researched various options and guided me through the process of lowering my premium and was quick to call and email me back when I had questions. I would highly recommend him."
We responded:
"I really appreciate you taking the time to share your experience, Tony! It’s great to hear that I've been able to help you find the best options and make things easier for you. I'm always here to support you and ensure your insurance needs are met. Looking forward to continuing to work with you!"
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Tohir Musaev

January 7, 2026

5  out of  5
rating by Tohir Musaev
"Steve was a great, very friendly, and helpful"
We responded:
"I'm really glad to hear that Steve was able to help you out, Tohir! We always aim to make sure our customers have a positive experience with us. Thanks for trusting our State Farm office to handle your insurance needs!"
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Tim Mccall

December 15, 2025

5  out of  5
rating by Tim Mccall
"Called in and Samantha picked up the phone And was very helpful. She does the customer Service good!!!!"
We responded:
"I’m really glad to hear that Samantha was able to assist you effectively, Tim. We strive to provide top-notch service, and it’s great to know that we’re hitting the mark. We are grateful for your trust in us for your insurance needs!"
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Ashley Ryan

December 12, 2025

5  out of  5
rating by Ashley Ryan
"Samantha was very professional and helpful over the phone. She answered my questions with very respectful responses. I didn’t feel judged if I didn’t have the answers, she walked me through the process so I could have a better understanding of the situation. Would definitely ask for her again."
We responded:
"I'm thrilled to hear that Samantha was able to assist you so effectively, Ashley. We always strive to provide a supportive and informative experience, and it’s great to know Samantha made you feel comfortable throughout the process. I'll be sure to pass along your kind words to her. Thank you for trusting us with your insurance needs!"
Profile photo of Maureen Trippe

Maureen Trippe

December 12, 2025

5  out of  5
rating by Maureen Trippe
"Angela was terrific! She walked me through the process, provided guidance about the details and we never had to go back-and-forth on the phone -- she was right there to answer and talk to me personally!!"
We responded:
"I'm thrilled to hear that Angela provided such excellent service, Maureen! We're all about making insurance as smooth as possible, and it sounds like Angela hit the nail on the head. We are grateful for your trust in us for your insurance needs!"
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Kyle Thomke

December 10, 2025

5  out of  5
rating by Kyle Thomke
"Confident competence is rare. Thank you for the info Stephen (Steven?) Apologies Im not the best with names."
We responded:
"I really appreciate your feedback, Kyle, and I'm glad to hear that Steven was able to provide you with the info you needed. If there's anything else you need or any way we can help, just let us know; we're here to make insurance easy for you."
Profile photo of Hayk Yedoyan

Hayk Yedoyan

December 8, 2025

5  out of  5
rating by Hayk Yedoyan
"Spoke to Colton, took his time to explain everything, what are the best options for me, how State Farm is different from the other carriers. Professional and courteous service. Will definitely recommend his services to anyone who is looking to get a policy"
We responded:
"I really appreciate you taking the time to share your experience, Hayk! It was great chatting with you, and I'm glad I could help clarify the options and benefits State Farm can offer. Thanks again for your recommendation!"
Profile photo of Consuelo Vargas

Consuelo Vargas

December 5, 2025

5  out of  5
rating by Consuelo Vargas
"Mi experiencia con esta oficina fue excelente. El personal muy servicial especialmente Angela, hizo que mi transición con ellos fuera muy fácil"
We responded:
"I’m really glad to hear about your positive experience with us, Consuelo! Angela is indeed a gem, and I’ll make sure to pass along your kind words to her and the rest of the team. We appreciate your trust in us for your insurance needs!"
Profile photo of Beady Salinas

Beady Salinas

December 5, 2025

5  out of  5
rating by Beady Salinas
"Colton Bickle bundled my car insurance with my home insurance and saved me a great deal on my home insurance. Thank you, Colton."
We responded:
"I’m thrilled to hear that bundling your car and home insurance worked out so well for you, Beady! It's always a pleasure to help customers find the best savings and coverage for their needs. We appreciate your trust in us for your insurance needs."
Profile photo of Kimberly McV

Kimberly McV

December 5, 2025

5  out of  5
rating by Kimberly McV
"Samantha Vargas is Awesome , positive and was very helpful."
We responded:
"I'm thrilled, Kimberly, to hear about your positive experience with Samantha! She's truly a gem on our team, and we're lucky to have her. It's great to know she was able to assist you effectively. We'll be sure to pass along your kind words."
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karen vega

December 5, 2025

5  out of  5
rating by karen vega
"Awesome experience. Great service!"
We responded:
"I'm really glad to hear that you had an awesome experience with us, Karen! It's our goal to provide great service, and it sounds like we hit the mark for you. We appreciate your trust in us for your insurance needs!"
Profile photo of Sandra Esquivel de Haro

Sandra Esquivel de Haro

December 5, 2025

5  out of  5
rating by Sandra Esquivel de Haro
"Very kind and helpful staff! I appreciate their patience and kindness when answering my questions!"
We responded:
"I'm thrilled that our team was able to assist you in a helpful and patient manner, Sandra. We always aim to make sure all your questions are answered and that you feel supported. We appreciate your trust in us for your insurance needs!"
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Janis McCall

December 3, 2025

5  out of  5
rating by Janis McCall
"Samantha was so nice, I appreciate the time she took helping me."
We responded:
"I'm really glad to hear that Samantha was able to assist you and that you appreciated her help, Janis. We truly value the time our team spends with our customers, and it's great to see that reflected in your experience. Thanks for being part of our State Farm family!"
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luis aguilera

December 3, 2025

5  out of  5
rating by luis aguilera
"Experience was out of this world and I don’t say that often. Definitely appreciate everyone there and their hospitality."
We responded:
"Your feedback truly made our day, Luis! We strive to make everyone feel welcome and well taken care of, and it’s fantastic to know we hit the mark with you. We appreciate your trust in us for your insurance needs!"
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Theresa Alonzo

December 2, 2025

5  out of  5
rating by Theresa Alonzo
"Angela is awesome, answered all my questions. She was so sweet and helpful, very friendly made me feel comfortable. Thank you Angela! :)"
We responded:
"It's fantastic to hear that Angela was able to provide you with such a positive experience, Theresa! We're really proud to have her on our team. Making sure our customers feel comfortable and informed is what we're all about. I'll be sure to pass along your kind words to her. Thanks for choosing us for your insurance needs!"